FAQ

Questions.
Straight answers.

Everything people ask before getting their first card.

What is Libermall Card?

A crypto-card service: virtual and plastic Visa and Mastercard cards that you fund with cryptocurrency and spend like a regular bank card — online, in stores and via Apple Pay / Google Pay.

How do I top up the card?

Top up your internal balance in USDT — over TRON (TRC-20) with no fee, or via TON Connect. Telegram Stars are also supported. Crediting is automatic.

Do I need KYC (verification)?

There is a no-verification card option — fast, in a couple of steps. Some products with higher limits may require KYC; you will see this at issuance.

Do Apple Pay and Google Pay work?

Yes — with Wallet-enabled cards (issued with verification): add it to Apple Pay / Google Pay and pay with your phone wherever contactless is accepted. The anonymous online card is for internet payments only.

Is there cashback?

Yes, up to 10% cashback on purchases is credited straight to your balance — no subscriptions or recurring fees.

Where is the card accepted?

Visa and Mastercard are accepted worldwide — online and offline, in most stores and services, including subscriptions.

How long does issuance take?

A virtual card is issued in a couple of minutes right inside Telegram. Card details are available immediately after issuance.

How secure is it?

Sensitive data is encrypted and card details are not stored in plain text. Access to your balance is only yours, via Telegram.

How do I get support?

Message @YouLibermallbot on Telegram — the main support channel, top-ups and card questions included.

Do you offer an API or white-label for business?

Yes. Issue cards under your own brand: with no code via the CMS CardOS builder, or over a full-cycle REST API (KYC, issuing, top-ups, webhooks). Terms are on the white-label page.

Can I buy a ready-made prepaid card?

Yes — ready-made prepaid cards with a fixed balance are sold by our partner service Vale. And if you need a card long-term, issue your own in the app in a couple of minutes, with cashback and top-ups any time.

Do you have anonymous cards?

Libermall Card offers no-verification cards — no passport or selfie needed. Fully anonymous cards are offered by our partners: 1984 VPN Card and Tegro Cash.

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FAQ · Libermall Card — crypto Visa/Mastercard