Privacy Policy
Libermall Card crypto-card service · last updated: June 2, 2026
1. Who we are
Libermall Card is a service for issuing and managing virtual and plastic Visa and Mastercard cards funded with cryptocurrency. The service is operated by Libermall LLC, a company registered in Wyoming, USA (1914 Thomes Ave Ste 2 #3035, Cheyenne, WY 82001, USA).
Cards are issued and processed by licensed payment partners. Libermall LLC is not a bank; we provide a technology service that gives access to our partners' card products.
By using Libermall Card, you agree to this Policy.
2. Data we collect
- Account: your Telegram ID and username, and, if provided, email and interface language.
- Verification (KYC): for cards that require identification — name, date of birth, nationality, address, identity-document data and a selfie, collected and verified via our identity partners.
- Transactions: amounts and statuses of top-ups, issuances and card transactions, crypto deposit addresses and on-chain transaction hashes.
- Technical data: IP address, device and browser type, usage logs — for security, fraud prevention and service improvement.
Full card details (number, CVV) are handled by our card partners and are not stored by us in plain text.
3. Why we use data
- to issue and service cards and process top-ups and payments;
- to identify users and meet AML/KYC requirements where applicable;
- to prevent fraud and abuse and keep funds secure;
- to provide support and resolve disputes;
- to inform you about transaction status and important service changes.
4. Who we share data with
We share data only as needed to run the service:
- card and payment partners — to issue cards and process transactions;
- identity partners — for KYC where required;
- authorities — where required by law or to prevent fraud.
We do not sell your data and do not share it with third parties for marketing.
5. Crypto transactions
Transactions on public blockchains (TON, Tron/TRC-20, Bitcoin, etc.) are public and irreversible by nature. Deposit addresses and amounts are visible in the public ledger of the relevant network. We use this data only to credit your balance.
6. Security
We use encryption for sensitive data in transit and at rest, access controls and monitoring. Sensitive card details are not stored in plain text. No system is perfectly secure, so we continuously improve our protections.
7. Retention
We keep data while your account is active and as needed to provide the service. Data related to financial transactions and identification may be kept longer, for the periods required by applicable law for financial and AML records.
8. Your rights
- request access to and a copy of your data;
- correct inaccurate data;
- request deletion, except information we must keep by law (e.g. financial records);
- withdraw consent for optional processing.
To exercise your rights, contact us — see below.
9. Cookies & analytics
On our website we use cookies and analytics tools (Google Tag Manager and related Google services such as Google Analytics) to understand usage and improve the service. Analytics data is de-identified. See our Cookie Policy.
10. Payment processing
Card payment operations are processed by our card and payment partners. They receive only the data needed to complete a payment and use it under their own policies and card-network rules.
11. Age & international transfer
The service is for users 18+. Libermall LLC is based in the USA; data may be processed in the USA and in countries where our partners operate. By using the service you consent to such transfer.
12. Changes & contact
We may update this Policy; the last-updated date is shown above. Questions and rights requests: [email protected] · @LibermallSupport. Libermall LLC, 1914 Thomes Ave Ste 2 #3035, Cheyenne, WY 82001, USA.